• Bristol

    0117 339 0 339

  • Weston- super- Mare

    01934 833 444

Testimonials

"Over the past year I have used NYPD for a number of things - a plumbing job, a chimney clean and more recently I have taken out their Homeshield Boiler Cover which comes with a Gas Safety certificate. Each time, Helen has acted to ensure immediate results and the service has been courteous, efficient and extremely cost effective. I would not hesitate in recommending NYPD to anyone."

Caroline - Bristol

"May I take this opportunity to Thank you all at NYPD at the very professional way in which you dealt with the issue regarding the problem with the saniflo toilet and leak at our property over the last couple of days. As we all know it is never easy dealing with something on behalf of somebody else and of particular concern as they were on holiday at the time. I must thank Andrea for arranging for Nigel to attend at the property this afternoon within fifteen minutes of my phone call. I would have no hesitation in recommending NYPD following this service"

Mandy - Yatton

"Thanks to you both for the excellent service - work, great service very polite, we would not hesitate in recommending your Company to anyone, second to none thank you"

Len - Bristol

"Hi Nigel (and all the people at NYPD) I would like to thank you for the excellent service you provided, how clean and tidy with a professional and friendly attitude you showed me when you installed my new boiler at Eastville. (I do hope you enjoyed the tea and biscuits) I would recommend you to anyone not just for installation but for the yearly service you provide. Once again many thanks"

Les - Bristol

"Nigel: We just wanted to thank you, Andy and the rest of your team for the prompt and effective way you dealt with our boiler emergency over last weekend. We really did appreciate the fact that you phoned a couple of times to offer advice and that Andrea in the office updated us by phone the next day plus, Andy gave the job the priority he did. It was a first class service"

Steve & Anne - Bristol

"I contacted you about the dirty inside glass of my gas fire. I was kindly advised to check Gazco website where I learned enough to do it myself. I am very grateful for your unselfish advice. It gives me the confidence to direct any future needs to your company"

Keith - Nailsea

"Dear All at NYPD I am very suspicious of any extended warranties, service agreements etc having been let down in the past. However I did take out your Central Heating cover and I must say I have been impressed as follows;
- You accepted that the boiler was under manufactures Warranty and you adjusted the cover/premium to suit
- Andy serviced the boiler and I was impressed with his face to face customer interaction and he obviously knew what he was doing
- Just after Xmas we had an intermittent loud noise which was confirmed as a faulty valve. Again the reaction
to my initial call was very positive and a replacement part was fitted without question or fuss I have no hesitation in recommending NYPD "

Adrian - Weston- super- Mare

"To Nigel and all the staff at NYPD.
My wife and I wish to thank you for sorting out our heating and plumbing recently.
We know you are very busy at this time of the year (which is good) however, your service and patience was very much appreciated.
We have dealt with NYPD over a number of years, and are members of the Homeshield cover, which we recommend.
Thank you again for our nice cosy warm house.
We wish you all a very Merry Christmas, and a prosperous New Year"

Rob & Eila - Yatton

"To NYPD, following my application for NYPD Homeshield boiler cover. The inspection visit was assigned to 'Andy' who arrived promptly and was courteous and tidy throughout the visit. He undertook an extremely thorough boiler inspection and was keen to show me, and explain, the working parts inside the boiler, how to adjust the wireless control and other types of control available. Not only did he check the pipework, connections and radiators but also tested and lit the gas fires to check the boiler capacity was adequate to cope with the gas flow from these appliances.

I have great confidence in NYPD and feel reassured by their level of expertise knowledge and customer care. It is good to know in the event of a boiler or plumbing emergency they are only a phone call away and I have no hesitation in recommending NYPD to my friends family and colleagues"

Elaine - Bristol

"Dear Nigel and the NYPD Team,
I am writing to express my sincere thanks to you and Steve for coming out straight after Christmas and sorting out what could have been a potentially messy and expensive problem.
Our property suffered subsidence due to ground shrinkage caused by close proximity of large trees on the council cycle path adjacent to the front of our property. The monitoring and repairs were concluded in the autumn of 2013.
A week or so before Christmas I noticed a damp stain in our downstairs toilet ceiling which progressively got worse - the damp affecting the tiled wall.
Christmas Eve morning I became more concerned as it was worsening so remembering I have NYPD Gold Shield cover I called NYPD.
The call was dealt with promptly and efficiently - details taken then a call back to say 'Yes' I was covered and Nigel and Martin would be out Friday between 8 and 8:30 a.m.
Friday came they arrived at 8:05 a.m.and after some investigation established the hot water feed into the ensuite above the toilet was leaking due to a poor joint and probably the effects of the subsidence. It was quickly repaired and a disaster averted.
Had I not called them out the joint would have failed completely and as we have a pressurised hot water system 250litres of hot water under pressure would have come out through the ceiling flooding the toilet and hallway!
I would like to thank NYPD for dealing with this so efficiently and coming out during the Festive Season. I would absolutely recommend NYPD and their Home Shield cover - you never know when you might need their help - we are glad we had it.
Many hanks again and good luck for 2014."

David & Beverley Birkett - Bristol

Our Accreditations- To ensure our clients receive a high standard of workmanship, experience and professionalism, our company is accredited and monitored by several trade and industry bodies.